Terms and Conditions

By using this site, you agree to the following terms and conditions:

Intellectual property rights
The content of this site – which includes but is not limited to text, graphics, logos, icons, designs, colours, layout and registered trademarks – is the intellectual property of Africanova Travel CC and its associates and therefore is protected by the International Intellectual Property Law and South African Law.

Legal notice
The Africanova Travel is diligent in its purpose to provide accurate, current and truthful information on this site. However, neither the company nor any of the employees, agents and associates make any representations or give any guarantees – express or implied – as to the functioning of the website, information, content, materials and products included and made available from this site.

Therefore, Africanova Travel – as well as its employees, agents and associates – cannot be held responsible for any damages of any nature arising out of or resulting from the use or inability to use this website or the information contained therein, including, but not limited to, limiting to direct, indirect, incidental, punitive and consequential damages.

The information presented on this website constitutes an invitation to business and not an offer. If you forward an offer, Africanova Travel must confirm acceptance of the offer by direct correspondence.

Editorial control
On this website, you will find content provided by third parties, as well as hyperlinks to other Internet pages. The Africanova Travel does not track or filter such content, sites or information provided in other virtual addresses. Therefore, the company is not responsible for defamatory, illegal or criminal content contained on these sites.

We encourage our users to report any infringement, illegal or criminal content found on any of the available sites through links found on this site, so that we can evaluate their removal.

The Africanova Travel strives to keep the information contained in this website the most current and accurate possible. However, due to changes in seasons, the rates shown on this website offer only preliminary price estimates and, therefore, they may change.

Applicable law
This website is created, hosted and managed in the Republic of South Africa and, as such, the laws of the Republic of South Africa and the jurisdiction of the Court of South Africa govern this user agreement and the use or inability to use this website.

Changes to the user agreement
Africanova Travel reserves the right to make changes to this site and this user agreement at any time, without notice.

Booking Terms and Conditions
In order to confirm our clients’ reservation, Africanova Travel requires a 30% deposit payment at the time of making your booking. Failure to do so will result in your reservation automatically being cancelled. The balance of payment is due 8 weeks (60 days) prior to the commencement date of your itinerary. Bookings made within 8 weeks (60 days) prior to departure are subject to full prepayment at the time of confirming the reservation.

Please note that should you have been quoted in foreign currency and wish to settle payment by means of a credit card, your quotation will be converted to South African Rand prior to the transaction being processed due to foreign exchange regulations by the South African Reserve Bank. The rate of exchange on the day that the transaction is processed will be used to determine the equivalent Rand amount with any resulting foreign exchange differences or bank charges being for the client’s account. The South African Reserve Bank prohibits South African companies from taking foreign credit card payments and keeping the payment in foreign currency. The payment has to be converted to South African Rand before it is credited to the recipient.

Clients are welcome to settle payment by means of a bank transfer – in this instance the amount will be converted by your bankers on presentation of our invoice. It is the client’s responsibility to inform and instruct their bankers that the net invoice amount must equal the funds clearing into the Africanova Travel bank account and that ALL bank charges are for the client’s account.

Flights and Payment
Please note that in the event of flights being booked and secured by Africanova Travel on behalf of the client, payment is required by credit card because of the time delay of securing funds to us when paying by bank transfer. In addition to this, when booking flights with Africanova Travel, we require a copy of all passengers’ passports. Airlines require the full names of passengers as printed on the passports and will not accept changes once tickets are issued. It is a security procedure which will ensure there are no discrepancies. Africanova Travel accepts no responsibility for incorrect passport numbers or incorrect spelling of full names. Please ensure that you provide accurate information to your Africanova Travel Consultant.

Our Standard Cancellation Policy: – Cancellation prior to 8 weeks of travel – Full 30 % deposit is forfeited – Cancellation 8 – 4 weeks prior to travel – 50% of total cost is forfeited. – Cancellation less than 4 weeks prior to travel – 100% of total cost is forfeited.

Passports and Children
Please note that anyone traveling to Southern Africa must have two consecutive blank pages in their passport which lie side by side when the passport is open (i.e. a left- and a right-hand page). Passengers traveling to Southern Africa with passports which do not comply with these requirements, will either be stopped from boarding the aircraft or risk deportation on arrival in Southern Africa. In addition, a parent traveling with children, without the other parent, will need a letter of consent from the absent parent. The letter of consent must be certified by the police.
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